* Provides guest with an exceptional warm sincere greeting upon arrival and fond farewell upon departure * Assists in a variety of tasks associated with the guest experience * Valet Operations * Opening doors for guests * Parking/Retrieving cars * Performing key audits to confirm accuracy of inventory * Properly storing guest keys * Escorts arriving and departing guests in a friendly courteous manner to and from their accommodations and transports or stores their luggage * Acquaints each guest with their room. * Acts as a Lobby Ambassador - greeting guests with a smile as they walk. Opens the door and answers any questions in a professional manner. * Assists with luggage or packages * Facilitates room moves * Assists in deliveries * Places luggage in desired location while pointing out hotel amenities, including restaurant, bar and spa hours, room service menu, internet services, laundry services, temperature and television controls. * Assists guests with transportation and directions. * Stores all guest luggage in an organized way. * Assists front office with moving a variety of items for leisure and/or group guests. * Keeps lobby clean and lobby/door glass free of finger prints.