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Bellperson 9/15/2016

Omni Hotels & Resorts Corpus Christi, TX

Company
Omni Hotels & Resorts
Job Classification
Full Time
Company Ref #
2016-10909
AJE Ref #
576181069
Location
Corpus Christi, TX
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

APPLY
JOB DESCRIPTION:

To provide assistance and services for guests, as well as the hotel, in order to ensure pleasurable accommodations. MUST BE 21 TO APPLY

RESPONSIBILITIES:



* Valet and retrieve vehicles for guests

* Assist, retrieve and load luggage for guests

* Utilize bell carts effectively and with caution

* Use friendly and appropriate expressions when engaging guests

* Be fully acquainted with the different points of interest

* Ensure that the public areas, bell closet are maintained, clean and tidy

* Follow-up with guest complaints to ensure that any problems are resolved

* Direct guests to the Front Desk or meeting rooms

* Call taxis and/or shuttle for guests as needed

* Notify the Front Desk and Guest Services of VIP arrivals whenever possible

* Engage in conversation with as many guests as possible

* Attend all designated staff meetings and training sessions

* Complete all tasks assigned by manager

* Aid guests in locating other areas of the hotel (walk them to destination if possible)

* Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets

* Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications

QUALIFICATIONS:

* Must be 21 years of age

* Must have no more than 1 motor vehicle violation in the last recent 2 years

* Must have a valid TX Driver License

* Must be able to lift 50 lbs, push/pull 150 lbs

* Excellent customer service skills

* Must have strong communication, presentation, training and organizational skills

* Maintain a professional business appearance, attitude and performance

* Must be able to work a flexible schedule including weekends and holidays

* Candidates must be able to speak fluent English

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law. The following link provides more information regarding the Federal laws prohibiting discrimination in employment: