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Bellperson - Part Time

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POST DATE 9/19/2016
END DATE 10/19/2016

Hilton Hotels and Resorts Austin, TX

Company
Hilton Hotels and Resorts
Job Classification
Part Time
Company Ref #
hc.69CB2EF8377CC4EF
AJE Ref #
576216104
Location
Austin, TX
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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A Bellperson with Hilton Hotels and Resorts is responsible for transferring and storing luggage and responding to guest requests in the hotelÆs continuing effort to deliver outstanding guest service and financial profitability. What will it be like to work for this Hilton Worldwide Brand? One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all. Hilton Hotels & Resorts is one of Hilton WorldwideÆs ten market-leading brands. For more information visit www.hiltonworldwide.com. If you understand the importance of upholding a brandÆs reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. What will I be doing? As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotelÆs continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Greet and escort arriving and departing guests to and from their accommodations * Retrieve and transport guest luggage * Inspect guest rooms and acquaint guests with these rooms and their features * Respond to guest inquiries and requests in a timely, friendly and efficient manner * Organize and store luggage, as needed, according to guidelines * Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments * Ensure messages and faxes are regularly delivered throughout the day * Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed * Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed * Assist in the maintenance, appearance and functionality of equipment Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.