Beverage Server - Part-Time

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POST DATE 9/14/2016
END DATE 10/13/2016

Hilton Hotels and Resorts Honolulu, HI

Company
Hilton Hotels and Resorts
Job Classification
Part Time
Company Ref #
hc.728BE78518959BEB
AJE Ref #
576172979
Location
Honolulu, HI
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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A Beverage Server with Hilton Hotels and Resorts is responsible for serving food and/or beverage to include the order-taking and delivery of any food and/or beverage items. Also to include the cleaning and resetting of service tables. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction. What will it be like to work for this Hilton Brand? One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all. Hilton Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. For more information visit www.hiltonworldwide.com. If you understand the importance of upholding a brand's reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. What will I be doing? A Beverage Server with Hilton Hotels and Resorts is responsible for serving food and/or beverage to include the order-taking and delivery of any food and/or beverage items. Also to include the cleaning and resetting of service tables. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction. Specifically, you will be responsible for performing the following tasks to the highest standards: * Greets the guests in a friendly and courteous manner using positive and clear English communication. Explains any specials and/or restaurant promotions for guest awareness. * Expedites bussing of tables by clearing dishes, linens and serviceware onto trays weighing up to 20 lbs. and preparing tables for resetting. Promptly and consistently resets all serviceware as prescribed. * When complete, retrieves order weighing up to 20 lbs. from kitchen, visually confirms its accuracy, lifts and delivers to guest along with appropriate condiments. In self-serve outlets, receives guest chits, retrieves order when complete, and delivers items to guest. * Records the details of the order from the guests, repeating the order to the guest in a clear speaking voice to check for accuracy. * Replenishes beverages as necessary and checks with guests for overall satisfaction. Abides by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests. Presents the check to the guest promptly. * Inputs the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed. * Assists the Dining Room Steward with transporting serviceware to the dishwashing area. * Performs all assigned sidework to include replenishing coffee, condiments and restocking sidestands. * Promotes and serves upon request desserts or drinks to complete the dining experience. Hilton World Wide Inc. is acting as an Employment Agency in relation to this vacancy.