Bilingual CSR -

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POST DATE 9/15/2016
END DATE 10/30/2016

AppleOne Phoenix, AZ

Company
AppleOne
Job Classification
Full Time
Company Ref #
23182537.1214
AJE Ref #
576183543
Location
Phoenix, AZ
Job Type
Regular
Required Licenses/Certifications
df-aj

JOB DESCRIPTION

APPLY
About The Job
Title: Customer Service Rep
Location: Phoenix, AR
Full Benefits

Job Description
Inputs member information with a high degree of accuracy

Interacts with various other departments to obtain information and resolve outstanding member and / or client issues

Data entry to include accurate and timely entry of information

Handling inbound / outbound calls in a timely & efficient manner while focusing on quality & satisfaction

Team player with ability to work in a fast paced setting

Upholding a positive work environment by communicating in a manner consistent with professional standards

Ensuring adherence to company policies and procedures

What You Need For This Position
At least 2 years call center experience

Bilingual (English/Spanish)

Proficient in Microsoft Word & Excel applications

Type 45 WPM

Positive & ambitious personality

High School diploma or GED (2 years college experience is a plus)

Good oral and written communication skills

Excellent problem resolution and customer service skills

If you fit the description and would like to hear more about the position apply today at www.AppleOne.com or call us ASAP!
We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Job Experience:

, , Call Center, Customer Service,