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Bilingual Call Center Representative 9/1/2016

Electronic Consulting Services Gettysburg, PA

Company
Electronic Consulting Services
Job Classification
Full Time
Company Ref #
2812
AJE Ref #
576050903
Location
Gettysburg, PA
Experience
Entry Level (0 - 2 years)
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

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ECS is seeking a Bilingual Call Center Representative to work in our Gettysburg, PA office.


Job Description:

* Answer incoming calls and respond to E-Support web requests that concern filing license applications. Conduct necessary research, troubleshoot filing issues, log calls into an incident management system, and make outgoing calls as needed.
* Available to work between the hours of 8:00 am and 6:00 pm.
* On-call position, with the possibility of leading to full-time.




Required Skills:

* High School Diploma
* Bilingual (fluent Spanish) is a must.
* Ability to interpret and apply applicable rules, policies, and procedures.
* Ability to prepare written documents using correct punctuation, grammar, and spelling.
* Ability to use personal computers and Microsoft Office computer software applications.
* Must be US citizen or Green Card holder and must be able to obtain a Public Trust Clearance.

ECS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable Federal, state and local laws. ECS also maintains a drug-free workplace.

ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 1400+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.

ECS Federal provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable Federal, state and local laws. ECS Federal also maintains a drug-free workplace.