Bilingual Call Center Representative

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POST DATE 9/15/2016
END DATE 10/30/2016

AppleOne Livermore, CA

Livermore, CA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Required Licenses/Certifications
Min Salary
Max Salary
Salary Unit
per hour


This Bilingual Call Center Representative Position Features:
? Growing Company
? Fun Working Environment
? Great Pay!

Immediate need for bilingual call center representative seeking a candidate who can work in a fast-paced environment coupled with an up-beat personality!

Job Description
Inbound CSR Rep Bilingual in Spanish (able to read and write)
Would be working between: Monday-Friday 8:00am to 4:30pm

?Provides verification of alarms by calling premises.
?Provides information and interpretation of events transpiring on-site for responding authorities and contact personnel.
?Coordinates communications between premises representatives and responding authorities.
?Follows up with agencies and responsible contact for event outcome and response times
?Handles trouble signals including customer and/or dealer notification.
?Creates Services Jobs where signal traffic or where customer request warrants.
?Provides quality service, prompt response and follow up to each incoming signal.
?Work within a team to identify customers with chronic problems, or meeting potential attrition risk factors, and resolve in a timely and professional manner.
?Represents the company in a professional manner.? Completes assigned tasks in a timely fashion.
?Available to work any shift and any days, while maintaining an on-time attendance record.
?Other duties as assigned.

This position is with a Safety & Surveillance company. They offer great benefits and room for growth. Apply for this great position as a bilingual call center representative today! We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Job Experience:

?Demonstrates the ability to multi task.
?Possesses strong organizational skills.