Bilingual Customer Care Representative Job Available Immediately in Overland Park, KS
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POST DATE 9/12/2016
END DATE 10/24/2016
Ajilon Professional Staffing
Overland Park, KS
JOB DESCRIPTIONspan B Bilingual Customer Care Representative Job Available Immediately in Overland Park, KS /B br br Individual must be able to prepare quotations, process orders, allocate inventory, prepare and send order confirmations to customers. Person must also be able to learn and prepare loading list items information, instruct logistics on shipment arrangements and be able to control order preparation, prepare additional special documentation for orders requiring international shipping and be collaborative with customer regarding orders, transport, technical issues, and claims. This Customer Care Representative will work collectively with the production department, quality control, financial department and must adhere to the corporate standards of customer care. br br Compensation during the temporary time is $17-$18 per hour! br br B Responsibilities: /B br ul
li Responds to price and product availability inquiries from service centers and customers in a timely and accurate fashion consistent with company policies. /li li Accurately prepares quotations for customer bids in the timeframe required by the customer. /li li Processes orders, debits, credits and returns to meet the requirements from customers. /li li Monitors and maintains orders to assure on time delivery. /li li Effectively handles intra-company transactions as needed. /li li Support international activities as required /li /ul
br B Required Qualifications: /B br ul
li Requires high degree of initiative. Fast paced environment requires attention to detail, ability to perform multiple tasks, and superior communication skills /li li 3-5+ years in Customer Service, Inside Sales or related field /li li Strong computer skills, with knowledge of Microsoft Office products /li li Experience with ERP Applications: JDEdwards, Oracle, SAP, and other computer applications such as Microsoft Office Word, Excel and Quickbooks /li li Requires high school diploma or GED /li /ul
br B Preferred Qualifications: /B br ul
li International Customer Service or International Freight Document processing /li li Exposure or direct responsibilities in a Manufacturing, Production and/or Supply Management environment /li li Bilingual desirable: French, Spanish, Mandarin Chinese, or German /li /ul
br Please apply to www.ajilon.com with your resume in a Word Document! br /span