Customer Service Representative 8/14/2016

Modis Westborough, MA

Company
Modis
Job Classification
Full Time
Company Ref #
23086042.21601022
AJE Ref #
575879771
Location
Westborough, MA
Job Type
Regular
Required Licenses/Certifications
df-aj

JOB DESCRIPTION

APPLY
span span style='color:#000000;background-color:transparent;font-family:Times New Roman;font-size:12pt;font-weight:normal;font-style:normal;' Fortune 500 company looking for people with Customer Service and Call Center experience for a Customer Representative Position. br   br /span B Title: /B span style='color:#000000;background-color:transparent;font-family:Times New Roman;font-size:12pt;font-weight:normal;font-style:normal;' Customer Service Representative br /span B Location: /B span style='color:#000000;background-color:transparent;font-family:Times New Roman;font-size:12pt;font-weight:normal;font-style:normal;' Westborough, MA 01581 br /span B Salary: /B span style='color:#000000;background-color:transparent;font-family:Times New Roman;font-size:12pt;font-weight:normal;font-style:normal;' $16.00/hr br /span B Schedule: /B span style='color:#000000;background-color:transparent;font-family:Times New Roman;font-size:12pt;font-weight:normal;font-style:normal;' Varying shifts from 8AM-8PM M-F br /span B Duration: /B 1 year B + /B span style='color:#000000;background-color:transparent;font-family:Times New Roman;font-size:12pt;font-weight:normal;font-style:normal;' (potential contract to hire) br /span B Description: /B br ul
li Provides quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner. /li li Under direct supervision, performs less complex operational tasks in a product or functional area, including processing, balancing, settling and servicing all types of security transactions. /li li Responds to customer inquiries. /li li Investigates and corrects errors in customer accounts and statements. /li li Responds to customer verbal and/or written inquiries. /li li Records details about customer inquiries. /li li Helps resolve complicated customer complaints. /li li Coordinates and expedites customer inquiries to other departments for resolution. /li /ul
B Job Requirements: /B br ul
li Familiarity with MS Office required. /li /ul
span style='color:#000000;background-color:transparent;font-family:Times New Roman;font-size:12pt;font-weight:normal;font-style:normal;'   br /span B If qualified, please apply today! /B span style='color:#000000;background-color:transparent;font-family:Times New Roman;font-size:12pt;font-weight:normal;font-style:normal;' br   br   br   br /span br /span