Bilingual Greeter/Retail (Spanish)
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POST DATE 9/15/2016
END DATE 11/3/2016
JOB DESCRIPTIONAPPLY GREETER DESCRIPTION:
Join our dynamic team as a receptionist to help us create a positive, welcoming experience for our visitors looking to speak with a trusted advisor. Our team consists of sales agents, customer service advocates and clinicians who are ready to educate and assist Florida Blue members and the community. We are no longer just about health insurance ? we are about looking out for your well-being and providing a new, more personal approach to healthcare. Our innovative centers are a place where consumers come to get answers to their healthcare questions and embark on their wellness journey. Success in this role requires the ability to adapt to changing business needs and communicate well with consumers and team in a face to face, fast paced environment during peak operating months.
? Build rapport and relationships. Develop and maintain collaborative working relationships with team and consumers through mutual respect, trust, understanding and tact and health conflict resolution.
? Customer Focus. Committed to providing an exceptional experience for the visitor and acting with their interests in mind by understanding their needs, creating positive defining moments and leveraging resources to deliver on promises and commitments.
? Displaying Technical Expertise. Effectively applies specialized knowledge, skills and abilities.
? Team work and collaboration. Selflessly support and contributes to center team and consumers.
1. Written and verbal communication skills
2. Organization and attention to detail
3. Proficient with computers, electronics, MS office (word, outlook/email, instant messenger) and webtop tools
5. Customer service
We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.