Bilingual Member Services Representative - DIRECT HIRE!!
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POST DATE 9/12/2016
END DATE 10/24/2016
JOB DESCRIPTIONAPPLY Are you looking for a career in a growing industry? As a Member Service Specialist you will assist members with account resolution and ensure high quality service, regarding scheduling, consults, as well as service functions. This is a professional business environment with high call volume. Someone who would succeed in this position would be comfortable at multi- tasking, as well as meeting deadlines and being flexible to work around the business needs. With opportunity to earn up to $37,500 salary.
Responsibilities of the position:
? Represent the company in a courteous and professional manner to a large client base
? Interact with other departments to resolve issues in a timely manner
? Input member information with high degree of accuracy
? Comply with applicable regulations
? Willing to work outside the work hours when business flow is high
? Assist in mentoring and answering questions
At least 2 years? experience in a customer service environment with exceptional member experience
Computer literacy as well as 45 WPM
Knowledge of call center environment
Knowledge of medical jargon is a plus
Solid job tenure
We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.
, , Bilingual, Call Center, CSR, Customer Service Representative