Bilingual (Spanish/English) Branch Manager II No.Fairfax/Prince William Job

Capital One - Dunn Loring, VA

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END DATE February 19, 2012

Job Summary

Company
Capital One Capital One
Location

Dunn Loring, VA, US

Job Type
Regular
Job Classification
not provided
Experience
not provided
Education
not provided
Company Ref #
164625491164625491
AJE Ref #
555654779
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Job Description

Bilingual (Spanish/English) Branch Manager II No.Fairfax/Prince William 636746DescriptionSummary:Develop and implement retail banking strategies within a geographic trade area. Oversees sales and service; expense, operations, and credit controls; community leadership; human resource management; and meeting financial and compliance standards. Deepen the existing relationships and deliver exceptional customer experience. Responsible for some business related activities. Develop and maintain profitable partnerships with other lines of business. Responsible for developing short and long term strategic planning goals for assigned area. Develop an efficient sales team through consistent coaching and behaviors.Responsibilities: Branch size criteria includes $50MM $90MM combined loans and deposits; and/or 20% DDA; and/or $1.5MM $3,5MM contribution dollars; and 10 14 FTE compliment. Staff and Lead sales, service, and operational performance of branches Role model Excellence and Do the Right Thing while supporting branch based change management efforts Deliver on sales volumes and revenue targets in branch as agreed with District Manager Partner with Branch Business Manager as appropriate Lead the branch team Manage day to day sales efforts in the branch, including frequent, active GROWTH coaching of Relationship Bankers Directly manage platform staff, including career development, performance management and recognition In branches without an Assistant Branch Manager, directly manage the branch teller staff Serve as a community leader for the bank Champion a customer centric culture and own customer experience in the branch Service and sell to clients via escalations or complex sales referred by the relationship bankers, and participate in sales call with Small business and commercial partners as appropriate In de novo markets, make additional efforts to generate branch traffic Ownership for service levels and operational excellence in branch Ultimate ownership for risk and compliance for branch Implement the regions human resource strategyRequires successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).At this time, Capital One will not sponsor a new applicant for employment authorization for this position.*Location has not been determined. Applicants must be flexible to listed areas.*QualificationsBasic Qualifications: 3 years of management and/or leadership experience. 3 years of Commercial, Business and/or Retail Banking experience

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