Bilingual (Spanish/English) Full Time Teller

Requisition ID 6394 Job Title Bilingual (Spanish/English) Full Time Teller Prince George's Plaza, MD Primary Location Prince Georges Prnc Georges Pl_17038 Posted 5/5/2011 Requirements Bilingual (Spanish/English) Full Time Teller Branch Location: Prince George's Plaza, MD Summary: Process deposits, transfers, withdrawals, and other transactions in accordance with established policies and procedures; must be continuously aware of fraud loss and check cashing guidelines as well as all security and transaction documentation requirements. Also responsible for the security of assigned cash which must be maintained and balanced within established guidelines. Must Champion and live the service and sales culture. Responsibilities: Greets customers/prospects in the lobby, drive thru and on the phone Process transactions within established policies and procedures to ensure operational excellence Identify and refer sales opportunities to Relationship Bankers via the GAIN needs assessment Compliance with all banking regulations Maintain supply and sale of consignment items. Deliver on in branch customer experience for all segments to ensure a quality customer experience every customer every time. All other job duties as assigned. Basic Qualifications: At least a High School Diploma, GED or Equivalent Certification At least six months of customer service experience At least six months of cash handling experience Fluency in English and Spanish required At this time, Capital One will not sponsor a new applicant for employment authorization for this position.