Body Repair Technician - Texas Hobby

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POST DATE 9/17/2016
END DATE 1/13/2017

Cox Corporate Services, Inc. Houston, TX

Company
Cox Corporate Services, Inc.
Job Classification
Full Time
Company Ref #
1613519
Location
Houston, TX
Experience
Entry Level (0 - 2 years)
Job Type
Regular
Education
High School Diploma or GED
AJE Ref #
576205180

JOB DESCRIPTION

DESCRIPTION

JOB SCOPE

Perform repairs to automotive body to include disassembly and reassembly, exterior plastic and composite repairs, body part or panel replacement and preparation for refinish.

KEY RESPONSIBILITIES

* Review repair order or tracking label to verify work to be performed

* Remove and replace or restore defective panels and other components as required

* Apply surface coatings following applicable procedures and disposal processes.

* Finish all repairs in accordance with repair order and to customer satisfaction

* Complete and submit required completed repair documentation

* Follow all applicable safety and health procedures

CHANGE & INNOVATION

* Frequently considers what is the best way to do things and looks for ways to streamline and/or improve work processes

* Draws from a variety of sources and experiences to identify alternative solutions

* Adapts in the face of ambiguity or uncertainty

* Embraces changes affecting one s area Customer

CUSTOMER FOCUS

* Focuses on customer needs and preferences in delivering work product

* Delivers impactful, timely solutions that are meaningful to the customer

* Follows up with customers to ensure problems are solved

* Shares information and explains procedures in a way that is easy for others to understand

* Adapts personal style and approach to quickly establish rapport

* Maintains professional demeanor in all customer situations

COLLABORATION

* Demonstrates we versus me thinking

* Willingly provides assistance and support to others

* Works cooperatively with people from diverse backgrounds

* Addresses and resolves conflict directly and constructively

* Builds a relationship network within and across departments

DRIVES RESULTS

* Plans appropriately for daily work and projects

* Delivers consistently strong performance that co-workers can rely upon

* Ensures manager and others are advised of problems or obstacles in sufficient time for action to be taken

* Recognizes when to escalate a problem to the next level and when to handle it individually

* Negotiates/re-negotiates priorities and competing demands for one s time

* Maintains a proper pace

EFFECTIVE COMMUNICATION

* Provides clear and thorough information to others (e.g., verbal, written, email, presentations, meetings)

* Listens actively and carefully to others opinions and ideas

* Shares viewpoints openly and directly with others

* Shares timely information with relevant parties

DEVELOPS SELF AND OTHERS

* Seeks opportunities to acquire new knowledge and skills

* Shares own experience and expertise with others

* Accepts feedback openly, without becoming defensive Learns from experiences, including successes, setbacks, and/or resistance

QUALIFICATIONS

EDUCATION & SPECIALIZED KNOWLEDGE

* Education & High School Diploma or equivalent preferred

* Paint Training Certification meeting HAPS 6H requirements

* Valid Respirator Fit Test Certificate required

* Valid driver s license and safe driving record required

* Application

* Ability to drive vehicles with standard and automatic transmission

* Ability to work in a fast paced environment

* Effective verbal communication and customer service skills

* Good organizational and interpersonal skills

* Basic computer skills preferred

* Ability to lift and carry up to 25 pounds (e.g., tools, equipment, etc.)

* Vision abilities required include close, distance and color vision, depth perception

* 1 year of customer service experience preferred

* Ability to adjust focus

* 1 - 3 years of collision and/or mechanical estimating experience preferred

Cox Automotive Inc. is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, software, financial, wholesale and e-commerce solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. Committed to open choice and dedicated to strong partnerships, the Cox Automotive family includes Autotrader , Dealer.com , Dealertrack , Kelley Blue Book , Manheim , NextGear Capital , vAuto , Xtime and a host of other brands. The global company has over 30,000 team members in more than 200 locations and is partner to more than 40,000 auto dealers, as well as most major automobile manufacturers, while engaging U.S. consumer car buyers with the most recognized media brands in the industry. Cox Automotive is a subsidiary of Cox Enterprises, Inc., an Atlanta-based company with revenues of $18 billion and approximately 55,000 employees. Cox Enterprises other major operating subsidiaries include Cox Communications and Cox Media Group. For more information about Cox Automotive, visit http://www.coxautoinc.com/.

ORGANIZATION: Cox Automotive

PRIMARY LOCATION: US-TX-Houston-8215 Kopman Dr

EMPLOYEE STATUS: Regular

JOB LEVEL: Individual Contributor

SHIFT: Day Job

TRAVEL: No

SCHEDULE: Full-time

UNPOSTING DATE: Ongoing