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Branch Manager 9/3/2016

Confidential Company Mahwah, NJ

Company
Confidential Company
Job Classification
Full Time
Company Ref #
28306482
AJE Ref #
576086673
Location
Mahwah, NJ
Job Type
Regular

JOB DESCRIPTION

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The Branch Manager is a sales leader responsible for the day-to-day operations conducted at our location. This individual presents a demonstrated ability to thrive and lead in a team-oriented and customer-focused environment. Strong computer skills are essential, as well as effective communication and interpersonal ability. The Branch Manager is ultimately responsible for growing sales and profitability in his/her branch.

JOB RESPONSIBILITIES

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Manage daily store operations and achieve established sales and profitability goals as prescribed by Regional Leadership.
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Implement and maintain the highest level of customer service in the industry.
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Work directly with local sales teams to develop strategies for increased traffic in the store, as well as conduits for useful feedback from dealers regarding customer service efforts.
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Recruit, hire, train, enrich, and discipline all direct reports within the framework of company policy. Manage and mentor Counter Sales Associates.
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Maintain inventory accuracy and ensure all company assets are protected from theft or damage
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Effective communication and interpersonal ability, integrity and a well-developed sense of personal accountability are a must.
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Assign employees to other duties as required including

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organizing shelves and displays of merchandise, cleaning areas to enhance sales/access to products.

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Full compliance with all SOX key controls
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Additional responsibilities include: Cost Control, Business Strategy, New Business Development, Staff Development, Asset Management, Marketing Strategy and HVAC Technical Support.

EDUCATION

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High School diplomarequired. College degreepreferred.

QUALIFICATIONS

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Ability to work well in a fast paced retail store environment
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At least 3-5 years HVAC industry knowledge/experience
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Strong computer skills are essential; computer proficiency with Microsoft applications
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Heightened focus on providing excellent customer service
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Proven leadership and coaching abilities
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Prior Retail Management experiencepreferred
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Must be sales driven with the ability to lead and motivate sales and operational staff
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Prior Forklift certification preferred.