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POST DATE 9/7/2016
END DATE 12/19/2016
JOB DESCRIPTIONSkills: summary of position responsibilities: manage
and direct daily function of branch operations and
team member performance to include but not limited
to: driving results by developing staff through
coaching,expanding member relations
REGULAR ATTENDANCE is required.
EDUCATION and/or EXPERIENCE (Please indicate required or preferred)
Bachelor's degree required.
Required 3 years experience as a supervisor or manager.
Required 5 years experience with another financial institution or be employed by OFCU for a minimum of 5 years.
Understanding and knowledge of all branch operation functions.
Must be familiar with regulatory requirements for credit unions.
Internal Sales and Service training
Core system training
Integrity Service Training
Complete, monitor and report all suspicious activity, comply with BSA requirements including completion of annual training.
Must complete annual First Time Manager Training.
Ability to read, speak and write in English proficiently; speak effectively to a member or team member and/or before a group.
Fluent in Spanish is helpful but not required.
Aptitude to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals.
Ability to calculate fractions, percentages, ratios and averages to create branch and credit union reports.
Communicate expectations, provide timely response to situations, able to justify and follow through on decisions.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Capacity to define problems; gather data, establish facts and draw valid conclusions.
Analyze and interpret statistical data, focus on details, correlate various pieces of information, identify trends, and understand the reasons behind problems as well as successes.
Generate effective solutions to problems, consider all aspects of situations, negotiating compromises, suggest alternative solutions, and balance business needs with individual needs (e.g., team member needs, member needs).
OTHER SKILLS AND ABILITIES:
Strong interpersonal skills highly motivated and well organized excellent oral and written communication skills.
Proficient with Microsoft office products, excel, word, power point, outlook etc.
Strong management skills in the area of staff career development and motivation, coaching and supervising, sales performance and risk management.
Ability to prioritize workload, maintain integrity of confidential member and team member information.