Consultant- Business Analyst

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POST DATE 8/31/2016
END DATE 12/30/2016

SymphonyIRI Group Chicago, IL

Chicago, IL
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)
Bachelors Degree


What will I do in a Business Analyst role*
The Business Analyst is responsible for ensuring quality control over retail data processing and product/store mapping completion for a premier client's custom solution. The BA will need to demonstrate the ability of strong internal and external communication, leading meetings and issue resolutions, providing database and industry expertise, and consulting on delivery process. The BA manages a custom solution for a top client account, and supports Service Excellence initiatives for the client vertical that they support.

What are the responsibilities of a Business Analyst*
- Lead top client account issue resolution and communicate resolutions and explanations where appropriate.
- Prepare and present quarterly reviews of CIPs to each client with trends and action plans for improvement.
- Manage store and product mapping completion within turnaround window.
- Manage new work requests, work order changes, and provide expertise where appropriate.
- Manage all scheduled and ad hoc client deliverables.
- Provide industry and category expertise.
- Engage appropriate Operational Process group for process expertise.
- Identify process improvement opportunities and best practice sharing.
- Manage cross-functional support teams, ensuring project timelines and responsibilities are communicated and enforced
- Facilitate issue resolution for all downstream products and deliverables.

What are the qualifications*
- Outstanding verbal and written communication skills
- Strong technology skills and understanding required
- Excellent project management skills
- Ability to lead internal teams, enforce compliance , and assure follow-through
- Possess process, product, and, industry knowledge
- Strong organizational skills
- Flexibility to cover weekend work when/if needed ({(} approximately once every 1 -2 months)
- Bachelor s degree required


About Us
IRI was recently named by Forbes Magazine as one of America's Best Midsize Employers. As one of the original innovators in Big Data, IRI integrates the world s largest set of otherwise disconnected purchase, media, social, causal and loyalty data to help CPG, retail, over-the-counter health care and media companies grow their businesses. We combine this data with predictive analytics to uncover new consumer insights and integrate them on the most technologically-advanced, cloud-based visualization platform. Learn more about us here and on YouTube.

Our Benefits
We offer a comprehensive benefit package ({(} health, paid time off, 401({(} k), etc.) with additional unconventional offerings such as volunteer time off, flexible work arrangements, back-up child care, etc., along with the unrivaled benefit of working with our people - the best in the business.

Our Culture
We re thrilled we get to work on the most interesting business challenges facing the CPG and retail industries. We regularly uncover new aha moments! by closely collaborating with our colleagues and developing competencies centered around the following values: Collaboration, Personal development, Executional excellence, Client growth, Innovation and creativity.

IRI is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. IRI is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information.