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POST DATE 9/16/2016
END DATE 11/11/2016
Valley Health System
JOB DESCRIPTIONJob Description:
* Job Summary:
* Performs a variety of front desk activities that support the Practice and professional staff and performs a variety of essential services (checking-in, checking-out, etc.) as directed or requested by Practice Manager.
* High school diploma or equivalent and completion of formal coursework in office management, database management or business. Computer literacy required.
* Special Skills:
* Outstanding interpersonal, service excellence behavior and customer service skills required. Strong orientation towards the provisions of high quality, cost effective and comprehensive medical care. Ability to use effective organizational and time management skills to set priorities and respond quickly to urgent/emergent situations. Strong communication * - both oral and written to convey information in a clear and concise manner to persons of varied age groups, customers and/or groups. Ability to create, maintain and support a high functioning team; establish and foster cooperative working relationships with staff and management; and function effectively as part of that team. Ability to represent the organization positively at all times. Ability to respect confidentiality of private healthcare, financial, and other company information at all times. Ability to honor commitments to the job and members of the team. Ability to speak constructively about co-workers and the organization. Ability to assume responsibility and accountability for job duties and organizational responsibilities. Ability to support company-wide efforts to improve and maintain a high level of patient/customer satisfaction as evidenced by (but not limited to) customer/patient satisfaction survey scores and other organizational and System s targets.
Valley is an equal opportunity employer. Valley does not discriminate on the basis of race, creed, religion, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability, liability for military service, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including refusal to submit to genetic testing) or any other basis made unlawful by federal, state or local law or ordinance or regulation.