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Business Controls Manager

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POST DATE 9/2/2016
END DATE 11/25/2016

University of California Office of the President Oakland, CA

Oakland, CA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
20160407 - UOCOOTP
Entry Level (0 - 2 years)


Requisition Number

Working Title
Business Controls Manager

Appointment Type
Staff - Career

Personnel Program

Work Hours
Monday-Friday, 8:00am-5:00pm

Percentage of Time

Organizational Area
Human Resources - Retirement Programs & Services

Oakland, CA

If Other:

Posting Salary
$84,500 - $128,700

Position Summary
This is a great opportunity to manage the team that supports a critical function here at the University of California Office of the President. The Business Controls team supports our Retirement Administration Service Center (RASC) in achieving customer satisfaction, employee engagement, productivity, and quality goals. In this role as the Business Controls Manager you will manage a team of professionals in the areas of Quality Assurance, Metrics and Reporting, and Learning and Development. To be successful, you will bring a strong background in people management and leadership, organizational understanding, and a laser focus on customer service.

The RASC supports members of the University as they transition into retirement and with life events beyond work (which may include University of California Retirement Plan (UCRP) retirement income, UCRP disability income, survivor benefits and UC-sponsored health and welfare benefits). The RASC provides plan members - employees, retirees and their eligible family members, survivors and beneficiaries - information they need to understand their options, make informed decisions and effectively manage their benefits.
University of California is an Equal Opportunity /Affirmative Action employer