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Business Development Director-Retail

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POST DATE 9/14/2016
END DATE 3/29/2017

Clemens Food Group Voorhees, NJ

Voorhees, NJ
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)
Bachelors Degree


This position is a Business Development position that both manages strategic direct selling accounts as well as brokered accounts. This position is also responsible for all the strategic planning and communication of results. This position is also the liaison between Clemens Food Group and it's customers in order to enhance and deepen customer relationships.

Other responsibilities include:

Analysis and Planning
Develop and monitor customer specific one page Selling plans and communicate results quarterly to organization
Participate in bi-weekly Retail Channel meetings
Manage customer/account profitability
Manage KPIs vs. actual performance
Communicate competitive market or customer intel to organization
Perform monthly progress reviews with Executive Business Director

Customer Engagement
Plan objectives for and schedule customer visits to Clemens Food Group
Present annual / bi-annual business reviews for customers
Communicate market changes to customer as needed
Present new items to customers within 30 days of launch
Present quarterly/6 month trade plans to customers
Confirm retailer ad plans/events weekly with customer as needed
Communicate marketing support to customers
Deepen and expand relationships
Engage in discovery sessions with customer
Identify non-product solutions for customers
Meeting with strategic customers at minimum monthly
Participate in customer and industry event

Business/ Process Management
Manage and schedule opportunities via the CRM system
Utilize CRM to track and follow customer
Enter customer activities and communication into CRM
Manage and resolve customer conflict with internal resources
Collaborate with Senior Business Manager/VP of Retail Sales on Annual Budgeting Process
Review and validate Forecast for customers volume / ads
Collaborate on trade plans for top customers and present for approval

Field Execution Management
Manage broker performance via broker scorecard/platform
Conduct bi-weekly broker check in calls
Coordinate merchandising and promotion team to execute field needs
Schedule and monitor monthly "ride-along" to coach broker teams
Conduct field audits to include retail price checks at minimum monthly in top strategic accounts

4 year College Degree

Project Management Experience

Strong Interpersonal Skills

Self Motivated and Able to Manage and Prioritize with little supervision

Strong Analytical and Organizational Skills

Strong Written and Verbal and Listening skills

Strong Leadership skills

Preferred broker Management Experience

* Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

* Please view Equal Employment Opportunity Posters provided by OFCCP here.

* The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Additional Benefits

Full service, 24/7, gym on site in our Hatfield, PA office location. Gym includes full-size basketball court, weight and exercise machines, fitness instructors and classes throughout the day.

Onsite cafeteria and company store for purchases at a discounted price.

Wellness Program with activities through the year to promote physical and mental well-being.

Annual Company picnic and celebration events for Team Member recognition.

Discounts with area businesses.