Business Office Director

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POST DATE 8/9/2016
END DATE 11/7/2016

Shadow Mountain Behavioral Health System TULSA, OK

AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Bachelors Degree


The Business Office Director serves as the senior
manager of the Business Office, responsible for the
effective and efficient management of assigned
operations / departments to support the financial
performance of the facility.
Ensures all services are properly billed in a timely
fashion resulting in the timely collection of recorded
net revenues at or above established goals. Provides
necessary training to staff and ensures adequate
cross-training to strengthen the function. Manages
patient accounting records to ensure balances are
accurately stated and overpayments are promptly
resolved. Effectively identifies and confirms patient
payment sources and provides timely follow-up on
exceptional situations.
Skills, Knowledge, & Abilities:
Good verbal and written skills, leadership,
organizational, supervisory, and administrative
abilities. Must demonstrate effective and thorough
knowledge Medicare, Medicaid or insurance billing and
Bachelor Degree Accounting, Finance or related field (or
extensive related healthcare financial experience may be
Prefer Current Oklahoma Driver s License (Required for
staff on Driver s List)
Minimum of 5 years experience in a healthcare related
business office with supervisory responsibilities.
Minimum of 5 years experience in medical and/or
psychiatric billing.
Minimum of 5 years experience with personal computers,
including Word and Excel software. Minimum of 5 years
experience with Oklahoma Health Care Authority, Medicaid
on the Web.
The physical demands described here are representative
of those that must be met by an employee to successfully
perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Requires prolonged sitting & repetitive use of hands for
typing, writing, and calculating. Able to travel between
various hospital areas. Hearing, vision, sensory
ability, and emotional stability sufficient to perform
essential job functions. Able to use the telephone for
extended periods of time. Able to deal with stressful
situations and changing priorities. Able to lift, carry,
and lower 35 pounds without assistance. Regular and
predictable attendance.
Conditions of Employment:
Satisfactory reference and background investigation
checks. Criminal charges or convictions that occur while
employed with SMBHS must be reported within 24 hours to
Human Resources. Completion of a pre-employment drug
screening and completion of post-employment drug or
alcohol tests upon reasonable suspicion of use.
Completion of ALL required paperwork prior to reporting
for work. Completion of pre-employment physical, proof
of Measles/Mumps/Rubella immunization, TB screening upon
hire and annually thereafter, complete or waive HBV
series. Successful completion of initial orientation and
competency assessment. Attendance at all mandatory
meetings; completes annual CEUs, and training.
Work Environment:
Exposes employee to contagious or infectious diseases
and to potentially hostile patients and situations. Job
stress ranges from low to intense. Category II - Tasks
that involve no exposure to blood, body fluids, or
tissues but employment may require performing UNPLANNED
Category I tasks. Non-smoking and drug free workplace.
Customers Served:
Physicians; therapists; external funding sources;
external case managers; direct-care service providers;
medical records personnel, court system, DHS, OJA,
accreditation and licensing agencies; school districts,
etc. Patients (children ages 4-12, teenagers ages
13-17); families; guardians; and the community.