Business Operations Senior Manager

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POST DATE 8/24/2016
END DATE 12/19/2016

Castlight Health San Francisco, CA

San Francisco, CA
AJE Ref #
Job Classification
Full Time
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* Develop strategic perspective and build data driven business case to identify the most important initiatives for Castlight's operational success
* Lead critical operational initiatives; own metrics for success, manage key risks, dependencies, and escalation of roadblocks, manage project timelines and resource constraints
* Facilitate effective collaboration across functional departments and establish governance structures to enable effective decision-making
* Identify, monitor, and provide guidance on key operational health metrics, including high-level KPIs and executive dashboards and functional OKRs
* Support corporate planning processes; collaborate with FP develop and deliver high-quality presentations, memos, analyses, and moderate discussions


* 5-10years work experience in both business operations and strategy; ideal candidate has operations / strategy consulting experience
* Experience leading leadership meetings effectively and gaining executive buy-in
* Experience driving cross-functional needs analysis and designing best practices for key business processes
* Extensive modeling and experience with quantitative data analysis
* Strategic problem solver with proven ability to identify key questions and structure high level strategic recommendations
* Experience building cross-functional partnerships from the ground up including exceptional skills in influencing and relationship building
* Proven ability to run complex planning processes, manage project plans, meet timelines / milestones, and manage operational metrics
* Excellent communication and presentation skills
* Accountable, proactive and thoughtful with high attention to detail
* Cultural fit with Castlight; collaborative team player, comfortable in complex, fast-paced environment
* BS/BA required; MBA strongly preferred