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Business Sales Specialist - Account Specialist

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POST DATE 9/8/2016
END DATE 12/19/2016

Microsoft Jacksonville, FL

Jacksonville, FL
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Full Time
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Technology enhances your life - your job should too. At Microsoft Retail Stores, that is what we believe. We are the hub of Microsoft's cutting-edge devices and services, here to provide customers with a world-class, omni-channel experience in this evolving retail world. We serve as centers of innovation, connecting customers with technology that simplifies their lives and inspires their creative potential. As a member of the Microsoft Retail Stores team you will cultivate the skills to pave the way for your ultimate career path. Your unique talents, perspective, and abilities will help inform our journey and transformation as a company. We are seeking teammates who are dedicated to finding deeper meaning and purpose in their work. Join our journey - find your passion.

The Business Sales Specialists will spend their focus optimizing business sale leads from Stores, supporting Microsoft sales executives, and generating new business in their market through the value proposition of retail. The role will requireinternal drive to deliver impact and results showcasing Microsoft devices and services.

Key Responsibilities

Entrepreneurial leader who can generate new leads and build relationships internally to Microsoft and externally with small and medium business customers to drive margin.

Key partner to the store leadership team to improve productivity and operational efficiency.

Impact driven through influencing the store team. This position will collaborate deeply with in-store team, regional market leadership and North American field sales team members to share in the overall results.

Knowledge of how businesses use technology and the solutions that Microsoft devices and services can offer to drive greater sales and repeat business transactions.

Facilitate business experiences through in-store briefings, workshops, events and demos. Create new and different ways to engage customers and drive business.

Generate business leads for short term impact. Cultivate relationships to build a business pipeline for longer term success.

Must be able to manage business relationships across multiple departments and levels.

This role reports directly into the store manager to support retail's strategic initiatives.

Create a culture of business partnerships by mentoring and educating team members on small business sales training.

Additional Skills and Abilities Required

Have a love for Microsoft, embrace the retail environment by being a brand evangelist, and have a deep understanding of Microsoft products (Windows, Office, Xbox, Windows Phone, Surface, and services).

Lead by example, take pride in your work, and enjoy helping and developing others while creating fun environments and energizing people through your passion.

Have excellent verbal and written communication skills and a high-level attention to detail. Able to share persuasive and influential messaging to small and large groups.

Thrive in a fast-paced, dynamic, public-facing retail environment, balancing sales floor presence, in-store and community networking events.

Driven to get results through influencing a team.

Strong people and presentations skills, and excellent written and verbal communication skills.

Open to building, sharing and learning new and different ways to drive business impact.

Basic Qualifications

4+ years of customer facing selling experience

2+ years of business generation experience

Valid authorization to work in the U.S. is required; no visa sponsorship is available for this position

Preferred Experience

Coaching or management of individuals in a metrics-driven consultative sales environment

Previous experience managing or training in retail technology/electronics industry is a plus

College degree a plus


This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.