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Business Systems Analyst - Maintenance Information Technology (BUS SYS ANL 4)

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POST DATE 9/16/2016
END DATE 10/21/2016

University of California - San Francisco Medical Centers San Francisco, CA

San Francisco, CA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
Bachelors Degree


Job Title

Business Systems Analyst - Maintenance Information Technology (BUS SYS ANL 4)

Job ID


Job Code


Job Family

Finance & I.T.


Mission Bay

Weekly Hours

40 ; 100%

Appointment Type



Maintenance Information Techno


8-hour Days

Full/Part Time


Union Information

This classification is not represented by a union

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Our legacy of unsurpassed patient care and unceasing mission to integrate high-tech medical research with clinical operations has led to our prestigious standing as one of the top 10 hospitals in the nation according to U.S. News & World Report. As a premier health care institution dedicated to advancing health worldwide, UCSF Medical Center can also be the best place to advance and shape your career.

The medical center's employees are one of the most important reasons why we are recognized as one of the nation's best hospitals. To work at UCSF Medical Center is to be part of an institution that provides the highest caliber of care to patients; a nurturing, dynamic and team-oriented atmosphere in which to best use your skills and talents.

Job Summary

Medical Center Facilities Management (MCFM) is seeking an individual with experience implementing large scale enterprise asset management solutions for clients across different industries in the public and private sectors.

The incumbent will support the successful implementation, customization and integration of a new enterprise Computerized Maintenance and Management (CMMS) system for Medical Center Facilities Maintenance.

The mission of MCFM is to develop, integrate, maintain, operate and support mission-critical enterprise-wide administrative systems.

The flexibility to orient and work at all UCSF Medical Center locations is required.

Required Qualifications

* BS Degree in Computer Science or Management Information Systems, or a related field

* Five or more years of System implementation experience

* Five or more of configuration, coding and best practice for each of the major IBM MAXIMO CMMS modules

* Should have Maximo server administration experience and have the capability to debug any server side issues

* Has high degree of knowledge in the overall field and recognized expertise in specific areas; problem-solving frequently requires analysis of unique issues / problems without precedent and / or structure

* Manage programs that include formulating strategies and administering policies, processes, and resources; functions with a high degree of autonomy

* Able to resolve highly complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Able to selects methods, techniques and evaluation criteria to obtain results

* Initiates, designs or modifies highly complex systems and procedures where standardized policies or procedures may or may not exist

* Creates highly technical specifications for systems with broad impact at a campus / medical center / OP or within a large organization

* Develops unit integration and acceptance testing plans and scenarios

* May lead cross-functional teams to address complex business or systems issues

* The flexibility to orient and work at all UCSF Medical Center locations is required

Preferred Qualifications

* Proficiency in Oracle, SQL Server, WebLogic, WebSphere Software Applications, Maximo V5, V6, V7, TRIRIGA

* Experienced in a large, dynamic facilities organization with exposure to general and plant accounting, construction and contracting processes and practices and campus accounting policies and practices

* Experience in Enterprise Asset Management (EAM)

* Ability to estimate the level of effort, effective triaging of issues, timely resolutions of all assignments while juggling priorities

* Ability to plan and coordinate complex development project with tasks, timelines and resources

* Able to analyze problems, determine solutions, and make decisions based on analysis

* Proficiency in Microsoft Suite (Outlook, Word, Power Point, Excel and Access)

* Detail-oriented and excellent follow-up skills

* Excellent oral and written communication skills

* Possess highly developed sense of customer service

* Strong analytical skills

* Ability to support and work in a team environment


* N/A

Living Pride Standards

Service Excellence

* Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center s values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency.

* Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards.

* Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices

* Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.

* Demonstrates an understanding of and adheres to safety and infection control policies and procedures.

* Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets.

Work Environment

* Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.

* Picks up and disposes of any litter found throughout entire facility.

* Posts flyers and posters in designated areas only; does not post on walls, doors or windows.

* Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.

* Protects the physical environment and equipment from damage and theft.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Further information about the University of California, San Francisco, is available at UCSF seeks candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence, and the communities we serve.


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