Business Travel & Leisure Sales Manager (16001C5Q)
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Business Travel & Leisure Sales Manager We make stories like this possible every day. By empowering our fellow Ladies and Gentlemen to make each guest experience like no other. By taking passion and turning it into a vision. And, by leading a team that never forgets were creating guests for life. The Ritz-Carlton New York, Westchester, located at 3 Renaissance Square, White Plains, NY, 10601 currently has the following opportunity: Business Travel & Leisure Sales Manager (16001C5Q): The position is accountable for soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Conducts day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Builds and strengthens relationships with existing and new customers to enable future bookings. Activities could include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Engaging in Sales Activities Researches and develops new leads for property business. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the locations primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Additional Responsibilities Executes brands Customer Service Standards and propertys Brand Standards. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. We invite you to learn more about this position and apply at: https://marriott.taleo.net/careersection/7/jobsearch.ftl?lang=en Connect with us on social media to keep up to date on The Ritz-Carlton news, learn more about our culture, and engage with the Careers team on Facebook. www.facebook.com/marriottjobsandcareers http://www.linkedin.com/company/ritz-carlton Join The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of Hospitality. The Ritz-Carlton is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. The Ritz-Carlton does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.