CHIEF TECHNOLOGIST - DIAG RAD - REPOST w/Revised Description 10/6/16
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POST DATE 8/15/2016
END DATE 10/13/2016
Yale New Haven Health
New Haven, CT
Under the direction of the imaging section manager and physician director, coordinates staff and resources to
achieve hospital and departmental goals, regulatory compliance, and service excellence through active participation
in departmental planning, policy implementation, teaching, research, and direct oversight of day-to-day operations of
the imaging service.
To meet the staffing needs of the department, as necessary, Diagnostic Radiology staff may be assigned at any of
the YNHH Diagnostic Radiology locations, regardless of your regularly assigned work location.
Performs imaging exams and/or provides support for the technical and ancillary staff at least 50% of the time
to meet the needs of the service and maintain good technical skills.
Oversees the patient schedule daily and makes adjustments as needed to accommodate the needs of the
referring physicians, patients, and clinics to provide excellent customer service.
Prepares an efficient staffing and on-call schedule to meet the demands of the service with minimal use of
overtime and salary expense. Arranges appropriate staff coverage for vacations, holidays, and unscheduled
Communicates effectively with patients, physicians, technologists, nurses and other staff concerned with the
service. Uses problem solving techniques, independent judgment, and good interpersonal skills to address
issues effectively as they arise and initiate service recovery .
Monitors technical quality of work through periodic audits and takes corrective action to make improvements
or to assist with implementation of new processes or imaging protocols when directed.
Coordinates equipment service and maintenance schedules and assists with Quality Assurance in
accordance with JCAHO, DPH, DEP, OSHA, MQSA, FDA, ACR, CAP, and NRC requirements.
Understands and works to ensure others are following regulatory mandated policies such as safety /infection
control policies, etc
Responsible for ordering supplies, maintaining appropriate stock par levels, and utilization oversight to achieve
budget targets. Delegates tasks to others as appropriate.
Assists manager and physician director with the selection, orientation, and training of new employees as well
as in-service education, annual staff competencies, performance reviews, recommendations for promotions or
transfers, and performance documentation for staff recognition or disciplinary action .
Competent as a superuser for computer-based applications such as Centricity, Synapse, Kronos, Lawson,
etc, and any other job-related computer applications as deemed appropriate.
Fosters a work environment of high employee morale and job satisfaction through good teamwork, regular
communication with staff, environmental cleanliness, and workplace safety measures. Helps to resolve or
diffuse staff morale issues as they arise. * 12.
To enhance the patient experience in Diagnostic radiology all staff will be responsible to
achieve patient satisfaction scores set by the department on the Test & Treatment section
of our Press Ganey Survey
Bachelor's degree in Science or Business or Health Administration or equivalent combination of education and
experience. Certification in one or more health disciplines in Diagnostic Imaging.
Three (3) to seven(7) years experience as a diagnostic imaging technologist, with at least three years' experience in
the specific specialty area with demonstrated above average technical skills.
Two years prior lead technologist or supervisory experience preferred .
Excellent interpersonal communications, customer service, and organizational skills. Must also be proficient with
Must meet the performance expectations as defined in the Chief Technologist / Coordinator position description and
YNHH Success Factors. Performance and competency will be assessed continually and reviewed annually by the
Proactively uses independent judgement and problem solving techniques to effectively and efficiently run the day
-to-day operation of the imaging section. Assumes responsibility for the imaging section operations in the absence
of the manager.
Certification by the appropriate governing body as a technologist in good standing in one or more diagnostic imaging
disciplines. Advanced certification in the modality preferred. Licensed as required by the State of Connecticut.
SPECIAL WORKING CONDITIONS AND PHYSICAL DEMAND:
Must be able to lift a minimum of 40 pounds to assist with patient transfers.