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END DATE January 05, 2014

CRM Back Office - Technical Team Lead - Grand Rapids, MI (34701)

Gordon Food Service - Grand Rapids, MI


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Job Description

Job Description:

TECHNICAL TEAM LEAD CRM BACK OFFICE RELEASE TEAM

Our Customer Relationship Management (CRM) Back Office team manages a suite of applications through development and support activities that support our Customers and Sales Teams. This role is very strategic and will be heavily involved in collaborating with the business to understand their needs and leading the technical team to translate those needs into technical solutions.

As a company we continue to grow our business, creating an opportunity to advance our Application Development team by adding an additional TECHNICAL TEAM LEAD.

The key to success in this role is a compliment of technical skills, a commitment to quality, a desire to exceed customer expectations, knowledge of Agile principles, and a drive to learn new technologies. This role is expected to collaborate with and lead Application Architects, Software Developers, and Quality Control on various enhancements in order to deliver business product solutions.

CORE ACTIVITIES FOR THIS POSITION:

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Provide leadership for Application Development Teams and serve as a point of contact in collaboration with the Product Owner.

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Assist with developing the vision for applications, including identifying and facilitating agreement on solutions.

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Analyze current business systems, determine scope, and estimate effort in collaboration with the Product Owner and Development Teams.

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Responsible for development effort, completeness of software, and tracking progress using Agile principles.

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Ensures that the best development processes are followed including presentation to architecture councils, coding standards, quality control process, and transition to production and support

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Assist in monitoring team activities, defining best practices and initiating process improvements

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Provide input in hiring decisions, performance evaluations, mentor and motivate developers

MINIMUM REQUIREMENTS:

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Bachelor s Degree in Computer Science, Information Systems or related field is required

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8-10 years previous software development experience

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Leadership qualities, including servant leadership, mentorship, development and project accountability

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An understanding of Agile principles and associated processes/methods including Scrum.

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Experience in conducting development effort estimates

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Effective business relationships across multiple levels, including requirements gathering activities

HERE\'S WHAT WE OFFER YOU IN RETURN:

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A rewarding, fast-paced, collaborative place to work

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Comprehensive medical, dental, vision, and prescription insurance

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Short/Long-Term Disability

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Time-off Benefits

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Generous 401k matching program

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Flexible spending

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Profit Sharing

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Tuition aid reimbursement

Gordon Food Service is an equal opportunity employer.

All Gordon Food Service locations are tobacco free..


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