This company is committed to hiring Veterans

CUSTOMER SERVICE AGENT

This job is no longer active. View similar jobs.

POST DATE 8/11/2016
END DATE 1/18/2017

Northwest Savings Bank Erie, PA

Location
Erie, PA
AJE Ref #
575849447
Job Classification
Full Time
Job Type
Regular
Company Ref #
16-0430
Min Salary
11
Max Salary
NA
Salary Unit
per hour

JOB DESCRIPTION

This position is responsible for:

Providing the customer quality support in response to a need presented or identified during your interaction with them.
You will serve the customer's need through telephone, Internet e-mail correspondence and customer chat support.
You will also be the subject expert to provide support to your fellow employees.

Must have excellent, professional listening and communication skills
Be dependable
Uphold customer confidentiality
Strong computer skills
Comply with bank policy, procedures and government regulations
Comfortable selling and cross-selling bank products and services
Available to work varying hours including Saturdays