CUSTOMER SERVICE-OPERATIONS COORDINATOR/TRANSPORTATION -
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POST DATE 9/2/2016
END DATE 10/18/2016
Santa Rosa, CA
JOB DESCRIPTIONCUSTOMER SERVICE-OPERATIONS COORDINATOR/TRANSPORTATION. The purpose of this role is to maintain ownership of existing identified house accounts and to improve the level of customer service while developing opportunities and building stronger business relationships.
This position will prepare rate quotes for customers and overseas agents. Obtain net rates from ocean carriers, ocean consolidators, air consolidators and trucking companies. Create customer quotes based on assigned mark-up margin and send to the customer. Prepare and send Arrival Notices to customers Monitor shipments from origin to destination. Track status and provide updates to customers on a daily basis to keep them informed. When shipments are scheduled to arrive, monitor status and availability on the terminal or consolidator website. Call if required to get accurate status. Update customer of status and expected release. Ideal candidate will have prior experience in transportation and Operations.
We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.