Call Center Agent

This job is no longer active. View similar jobs.

POST DATE 9/12/2016
END DATE 10/24/2016

Adecco Eau Claire, WI

Company
Adecco
Job Classification
Full Time
Company Ref #
23180545.20570368
AJE Ref #
576146624
Location
Eau Claire, WI
Job Type
Regular
Required Licenses/Certifications
df-aj

JOB DESCRIPTION

Adecco is currently assisting Radial in recruiting Call Center Agents for their Customer Care center in Eau Claire, WI. These positions will be long term with flexible full-time and part-time shifts available. Please review the job description below. If you are interested in this position or know someone who fits the requirements, please email Jalecoe.Washington@adeccona.com with your contact information or for immediate consideration call me at 631.844.2894. You may also text 984.221.0753 for an immediate response. Earn up to $11.00/hr, plus overtime as needed.

You will be assisting customers with different levels of questions, tracking, inquires, or request by email or inbound calls. Previous call center experience is a plus, but not required.


Responsibilities:
- Interact with customers via telephone to provide information
- Process transactions and reply to inquiries about products and services
- Use computer system to track, gather information, and/or troubleshoot customer issues
- Record customer interactions, details of inquiries, complaints, or comments, as well as actions taken
- Achieve productivity standards and goals while maintaining the highest level of customer service


Qualifications:
- Must have a High School Diploma or GED
- Must have previous customer service experience or call center experience
- Excellent verbal and written communication skills
- Computer literate- Be able to operate multiple browsers on different monitors
- Make good decisions and resolve issues in a clear, calm, and diplomatic matter

Earn up to $11.00/hr plus overtime as needed. This is a long-term temporary opportunity

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on Apply Now to be considered for this Call Center Agent - Customer Service job in Eau Claire, WI or any related opportunities with Adecco.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled