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Call Center Agent

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POST DATE 8/17/2016
END DATE 10/25/2016

Valley Health System Ridgewood, NJ

Ridgewood, NJ
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)
High School Diploma or GED


Job Description:

* Job Summary:

* To perform hospital telecommunications functions on a computerized call center including processing incoming and outgoing calls, maintaining the physicians` answering service patient directory, paging, and hospital operator calls. Responds to all Hospital emergency alarms including codes, fire/smoke, burglar, etc

* Education:

* High school diploma or equivalent required.

* Special Skills:

* Requires typing skills of 40 WPM and computer literacy. Ability to read, write, and speak clear and fluent English. Team and customer focused. Ability to perform work accurately with attention to detail within specified time periods. Ability to handle frequent interruptions; adapt to changes in workload and work schedule and remain composed during interruptions and emergencies. Ability to set priorities and solve problems in an expedient and efficient manner. Ability to respond quickly to emergency dispatch messages and s.

Valley is an equal opportunity employer. Valley does not discriminate on the basis of race, creed, religion, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability, liability for military service, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including refusal to submit to genetic testing) or any other basis made unlawful by federal, state or local law or ordinance or regulation.