Call Center Manager- Higher Education

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POST DATE 9/12/2016
END DATE 10/24/2016

AppleOne Orlando, FL

Company
AppleOne
Job Classification
Full Time
Company Ref #
23173962.1153
Required Licenses/Certifications
df-aj
Location
Orlando, FL
Job Type
Regular
AJE Ref #
576144898

JOB DESCRIPTION

Immediate need for a Call center manager to join a large education organization in Central Florida. To be considered for this Call Center Manager position, you must have a strong background in call center management and contact service. Day to day responsibilities of this Call Center Manager will include delivering outstanding customer service outcomes, preserving the contact center culture, providing ongoing agent progression, establishing relationships with large organizations that will add to the culture of the contact center, and handling anything the nuts and bolts of what makes the contact center successful and how to improve its efficiency. To be considered for this Call Center Manager opportunity qualified candidates must have a minimum of their Bachelors degree, at least 3 years of call center management experience, a strong analytical mindset, and a strong aptitude for problem solving. This is a great opportunity for an experienced Call Center Manager that is looking for a great opportunity to make a team successful! Apply today to this Call Center Manager role!
We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.