Call Center Manager Jobs in Tempe, Az

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POST DATE 9/15/2016
END DATE 10/24/2016

Ajilon Professional Staffing Tempe, AZ

Company
Ajilon Professional Staffing
Job Classification
Full Time
Company Ref #
23183061.16915798
AJE Ref #
576182469
Location
Tempe, AZ
Job Type
Regular
Required Licenses/Certifications
df-aj

JOB DESCRIPTION

APPLY
span Do you have experience working in a call center environment concerning collections in addition to supervisory experience? Ajilon is recruiting for Call Center Manager/Unit Manager Jobs in Tempe, Az. Our client is a very stable, nationally known leader in the mortgage and real estate industry, and continues to add to their team due to growth. br   br You will be responsible for the following: br • Primary function is to provide daily direction for the representative staff, monitor daily production results and ensure representatives adhere to policy and procedure br • Assist the Operations Manager and the Director of Operations with daily tasks of running the line of business br • One-on-One training and development of representatives br • Monitor/provide feedback to ensure quality and adherence to company policy br • Manage the work force in a positive, open communication environment br • Other job duties as assigned br   br Your background and skills: br • Excellent communication and customer service skills with the ability to handle call escalations br • Two to three years’ experience working in a call center/collection environment is preferred br • Excellent leadership/supervisory, communication, organizational and follow-up skills br • Possess strong computer skills, be results oriented and possess strong negotiation skills br • A High School diploma is required; Associates degree or some college coursework preferred br   br If your experience meets the qualifications for the Call Center Manager/Unit Manager Job and you are interested, please submit your resume directly to us online br   br ***See our website, www.ajilon.com, for other available positions. *** br   br Ajilon is an Equal Opportunity Employer. Candidates with less education/experience may be considered for other opportunities. br   br Ajilon specializes in the placement of assignment professionals in management, operations, and executive administrative support roles. Every day, we place these pre-screened, highly-qualified men and women in both temporary and permanent roles with companies throughout the United States. br   br   br /span