Call Center Rep -

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POST DATE 9/12/2016
END DATE 10/24/2016

AppleOne Irving, TX

Company
AppleOne
Job Classification
Full Time
Company Ref #
23175757.1214
AJE Ref #
576144484
Location
Irving, TX
Job Type
Regular
Required Licenses/Certifications
df-aj

JOB DESCRIPTION

APPLY
Job Description
? Responsible for verifying, documenting and coordinating information needed to process applications and other Eligibility Operations assignments.
? Provide enrollment assistance and information over the phone to Medicaid eligible recipients and their family members.
? Data entry to include accurate and timely entry of information
? Handling inbound calls in a timely & efficient manner while focusing on quality & satisfaction
? Upholding a positive work environment by communicating in a manner consistent with professional standards
? Ensuring adherence to company polices and procedures

What You Need For This Position
? At least 1 year call center experience
? Experience working with Medicaid & Medicare claims
? Proficient in Microsoft Word & Excel applications
? Positive & ambitious personality
? High School diploma or GED
? Good oral and written communication skills
? Excellent problem resolution and customer service skills
If you fit the description and would like to hear more about the position apply today at www.AppleOne.com or call me today!

We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Job Experience:

Call Center, Customer Service, Inbound,