Call Center Representative
We have several immediate openings for customer service representatives at a well-known utility contact center located near Downtown Austin. This position offers opportunities for both personal and professional growth!
The ideal candidate will possess these attributes:
? Open shift availability, after paid training, all new hires start in the Monday-Friday 12pm-9pm time shift, with on Saturday shift once a month from 9am-1pm
? Ability to answer a high volume of Inbound customer calls and provide professional customer service
. ? Excellent customer service skills with a desire to meet and exceed customer and company expectations.
? Proficient Multi-tasking skills: listen, comprehend, research, document and respond to customer request effectively and in a timely manner.
? Must have a clear 10 year criminal background
? Must have reliable transportation to Central Austin
? High School Diploma or Equivalent
? Two (2) years of Customer Service Experience
Pay/Benefits: After paid training, pay will increase to $14.00 per hour with a step wage increase! There is an additional $150 bilingual stipend each month!
Holiday and Vacation pay, Health Benefits are available
We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.