Call Center Representative - Carol Stream, IL - FT
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POST DATE 9/16/2016
END DATE 7/19/2017
Northwestern Memorial Healthcare
Carol Stream, IL
JOB DESCRIPTIONThe Call Center Representative is responsible for handling all calls coming into the Consolidated Service Center. Provides outstanding and professional Customer Service to all callers. Schedules patient appointments and enters/verifies patient demographics. Takes accurate phone messages and routes appropriately.
Requirements: Minimum: 2 years of medical office experience or customer service. Basic knowledge of medical terminology.
Education: Minimum: High school graduate or equivalent., Preferred: Additional Language skills.