Call Center Representative - Carol Stream, IL - FT

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POST DATE 9/16/2016
END DATE 10/14/2016

Northwestern Memorial Healthcare Carol Stream, IL

Company
Northwestern Memorial Healthcare
Job Classification
Full Time
Company Ref #
0013774
AJE Ref #
576197727
Location
Carol Stream, IL
Experience
Mid-Career (2 - 15 years)
Job Type
Regular
Education
High School Diploma or GED

JOB DESCRIPTION

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The Call Center Representative is responsible for handling all calls coming into the Consolidated Service Center. Provides outstanding and professional Customer Service to all callers. Schedules patient appointments and enters/verifies patient demographics. Takes accurate phone messages and routes appropriately.
Requirements: Minimum: 2 years of medical office experience or customer service. Basic knowledge of medical terminology.

Education: Minimum: High school graduate or equivalent., Preferred: Additional Language skills.