Call Center Representative - Carol Stream, IL - FT

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POST DATE 9/16/2016
END DATE 7/19/2017

Northwestern Memorial Healthcare Carol Stream, IL

Location
Carol Stream, IL
AJE Ref #
576197727
Job Classification
Full Time
Job Type
Regular
Company Ref #
0013774
Experience
Mid-Career (2 - 15 years)
Education
High School Diploma or GED

JOB DESCRIPTION

The Call Center Representative is responsible for handling all calls coming into the Consolidated Service Center. Provides outstanding and professional Customer Service to all callers. Schedules patient appointments and enters/verifies patient demographics. Takes accurate phone messages and routes appropriately.
Requirements: Minimum: 2 years of medical office experience or customer service. Basic knowledge of medical terminology.

Education: Minimum: High school graduate or equivalent., Preferred: Additional Language skills.