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Catering Coordinator

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POST DATE 9/16/2016
END DATE 10/16/2016

The Berkeley Hotel Richmond, VA

Company
The Berkeley Hotel
Job Classification
Full Time
Company Ref #
hc.269167
AJE Ref #
576200404
Location
Richmond, VA
Experience
Entry Level (0 - 2 years)
Job Type
Regular

JOB DESCRIPTION

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The AAA Four Diamond Berkeley Hotel seeks a Catering Coordinator who is responsible for booking weddings and social events as well as providing support and assistance to the Senior Sales Manager to reach departmental and individual booking goals. Duties will include but not be limited to managing client calls, assisting with hotel tours, functioning as the point of contact for catering functions, providing inside sales support and clerical and administrative duties. We seek a candidate who is able to manage multiple projects, proficient in Microsoft Office, familiar with social media platforms, and an ability to work on other web-based programs. She/he will also work with a program called Hotel Sales Pro to assist with Catering functions and client management. Responsibilities: Communicate with guests and employees in a friendly, service-oriented manner. Be a "team player" and assist all team members doing what's right on behalf of The Berkeley Hotel. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working. Comply at all times with company standards and regulations to encourage safe and efficient hotel operations. Answer telephone, direct calls, take and relay messages and return calls. Responsible for responding to, and coordinating all catering inquiries. Conduct introductory telephone calls to prospects and leads. Input data into the database. Provide administrative support as assigned. Manage existing files and create new ones as needed. Greet clients, conduct hotel tours in a friendly and professional manner. Periodically review departmental reader files for correct use of form letters. Maintain adequate supplies for copy, fax and postage machines and coordinate repair services. Assist all departments in the creation of collateral for special promotional projects. Maintain trace files