Catering Manager 2
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Sodexo Corporate Services is hiring a catering manager in Nashville,TN. The ideal candidate will have excellent client and customer service skills, be able to multi-task, lead by example, and direct employees in a fast paced environment. Applicants should be detail-oriented and committed to the highest level of customer service. This is a new sale with high volume, high profile catering to an executive audience. This unit will cater multiple events at the same in different locations of the building. High quality and excellent customer service is expected. All catering will be placed through Catertrax, a Sodexo on line catering system. If you have the following skills set, we would love to hear from you: * 3-5 years of exp in a Catering Manager role * Experience managing Executive Members and multiple Executive Catering events from start to finish. * Experience training and leading catering staff on high level customer service * Exceptional communication skills, professional and customer services oriented. This position will work closely with the client and Sodexo General Manager. * Knowledgeable of MS Office programs/Familiar with Sodexo programs is a plus. * Customer-driven and strong track record of in organizational development, time management and detail oriented * Experience training & developing hourly/management staff, supervising and coaching * Experience working with other chefs to assure food quality, menu, recipe, techniques, menu developing, food & labor cost. Position Summary Manages all catered events. Hires, schedules, and trains catering staff. Works with clients/customers to arrange and follow through on all catering details and to ensure all special requests are met. Directs setup for events. Responsible for pricing, billing and resolving customer complaints. Develops menu/costing. Qualifications & Requirements Basic Education Requirement - High School Diploma or GED Basic Management Experience - 1 year Basic Functional Experience - 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc. Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.