Catering Sales Manager

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POST DATE 9/8/2016
END DATE 10/8/2016

Sheraton DFW Airport Irving, TX

Irving, TX
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)


Welcome to Sheraton DFW Airport Hotel, managed by StepStone Hospitality. We have just completed a $7m transformation and are one of the premier hotels in the DFW Metroplex. Our upper-upscale 302 room hotel with 30,000 sf of meeting space includes all new guestrooms, meeting space, lobby and a spectacular new atrium lounge. We are currently looking for Catering Sales Manager, this position will report to the Associate Director of Catering. Book all social catering functions in accordance with established goals set by hotel to reach expected revenues via the annual budget. Develop a target sales and marketing plan with focus on social and meeting catering functions which will include a combination of sales calls, site visits and prospecting for future relationships. Assist with the development of banquet menus. Participate in 30-60-90 day banquet forecasting. Greet client upon arrival. Facilitate and communicate details related to catering functions to management. Maintain professionalism in problem situations. Maintain detailed records of discussions with guest, including all meeting setups, food and beverage, etc. Upsell to improve revenue generation on property. Be readily available during functions for consultation with client. Flexible schedule required to accommodate client needs. Preside at conference planning meetings where details related to group coordination will be discussed and reviewed by management. Participate in site reviews. Conduct exit interviews with clients to solidify repeat business and distribute results. Respond and resolve guest requests, complaints, or questions in a courteous and timely manner. Ability to accurately use various office and accounting software. Ability to accurately report information. Projects and assignments are completed thoroughly, professionally, and with care. Adjusts to high-pressure conditions and is open to change. Expresses ideas and conveys information clearly, effectively, and professionally. Actively listens to others. Conveys company information, decision, or problems to appropriate parties on a timely basis.