END DATE October 09, 2016

Chief Engineer

Wyndham Virginia Crossing Hotel & Conference Center - Richmond, VA

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Job Description

The Chief Engineer is responsible for the day-to-day operations of the engineering department. The Chief Engineering Manager will assume the administrative, financial and operating aspects of the hotel as they relate to engineering. Job Description: Fundamental Requirements · Assist in developing and implementing plans to maintain property, equipment, grounds and other assets in a safe and acceptable state of repair. · Ensure the hotel is in compliance with all local, state and federal laws. · Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention. · Create and post all Engineering staffs schedules. · Create and adhere to annual budget for department. · Assist in developing financial forecasts and actively participate in monthly profit/loss review meetings. · Create and implement preventative maintenance program for all hotel equipment. · Ensure all emergency and life safety equipment and systems are inspected, tested and certified per Wyndham standards. · Actively participate in energy conservation programs. · Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner. · Ensure compliance with the Americans with Disabilities Act (ADA). · Assist with the administration of all vendor contracts controlled by the engineering department. · Ensure that room maintenance requests are handled in a prompt and courteous manner. · Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk. Take immediate action as necessary. · Assist as necessary with special projects and renovations. · Support and participate in all Wyndham programs. · Lead and/or participate in Wyndham Safety Committee. General Requirements · Maintain a warm and friendly demeanor at all times. · Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. · Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. · Must be able to multitask and prioritize departmental functions to meet deadlines. · Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. · Attend all hotel required meetings and trainings. · Participate in M.O.D. coverage as required. · Maintain regular attendance in compliance with Wyndham Standards, as required by scheduling, which will vary according to the needs of the hotel. · Maintain high standards of personal appearance and grooming, which include wearing nametags. · Comply with Wyndham Standards and regulations to encourage safe and efficient hotel operations. · Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. · Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. · Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. · Must be able to maintain confidentiality of information. · Perform other duties as requested by management.