Chief Operating Officer (COO)

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POST DATE 9/11/2016
END DATE 10/11/2016

Crestline Hotels & Resorts Fairfax, VA

Company
Crestline Hotels & Resorts
Job Classification
Full Time
Company Ref #
hc.68011D650D1A4A76
AJE Ref #
576141171
Location
Fairfax, VA
Experience
Mid-Career (2 - 15 years)
Job Type
Regular
Education
Bachelors Degree

JOB DESCRIPTION

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Overview: Crestline Hotels & Resorts LLC is one of the nations largest and most respected independent hospitality management companies. Founded in 2000, the company presently manages 105 hotels, resorts and conference and convention centers with nearly 16,000 rooms in 27 states and the District of Columbia. Crestline manages properties under such well-regarded brands as Marriott, Hilton, Intercontinental, Hyatt and Starwood, as well as independent, private label hotels and conference centers throughout the United States. The Chief Operating Officer (COO) will direct, administer and coordinate the internal operational activities of the Company in accordance with policies, goals, and objectives established by the CEO. The COO leads and directs the following functions and/or business units: Hotel Operations, Human Resources, Information Systems, and Hotel Accounting. The COO assists the CEO in the development of strategic organization goals that pertain to Hotel Operations; evaluates the effectiveness of management practices, processes and activities; develops and maintains strong relationships with the Hospitality Brands; and, works collaboratively with direct reports to deliver on strategic goals and cross-functional collaboration. Responsibilities: * Provides leadership to the hotel management arm of the company including daily organizational operations, directing internal operations to achieve budgeted results and other metrics * Works collaboratively with direct reports to establish, monitor, and ensure delivery on strategic goals that align with established objectives of the organization * Acts as a primary liaison between Company and the Brands franchising groups; ensures that quality control is maintained as it pertains to brand standards * Supports the overall process of management and corporate decision-making to ensure the organization maximizes its short, medium and long term profitability and returns * Develops a broad and deep knowledge of all Company programs and provides creative solutions to organizational and operational challenges * Leads, coaches, develops and retains a high-performance team * Analyzes current technology infrastructure to determine systems that support the growth of the Company and specific needs * Conducts regular meetings with direct reports to ensure that priorities are clear and coordinated * Oversees and ensures the effectiveness of direct reports * Evaluates the effectiveness of management practices, processes and activities; recommends or otherwise ensures appropriate measures are taken to maximize the performance of all operations * Produces timely, accurate, and complete reports on the state of operations to the CEO * Integrates and oversees systems and processes across the Company * Facilitates the resolution of personnel issues and manages priorities and organizational projects as needed * Fosters effective communications, accountability, and ownership; supports an organizational culture that promotes initiative, appropriate risk-taking, learning, creativity, cooperation, equity, and mutual respect * Proactively identifies internal opportunities and challenges and works with the Senior Management Team and other appropriate staff to maximize opportunities and effectively resolve challenges * Establishes and monitors financial and other operations performance reporting systems; provides comprehensive and timely financial information to the Senior Management Team * Additional duties as assigned Qualifications: KNOWLEDGE AND EXPERIENCE: * Bachelors degree in business, administration or hotel management. MBA highly desirable * Minimum 15 years of related experience, with at least 5 years in an executive level position * Proficiency in Microsoft Office * Knowledge of hotel operational systems EEO/AA Employer Disclosure: Crestline Hotels & Resorts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status. Options: Apply for this job onlineApply Share Refer this job to a friendRefer Share on your newsfeed