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Child Life Specialist - Child Life Services (CHILD LIFE SPEC 1 or 2 EX)

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POST DATE 9/2/2016
END DATE 1/8/2017

University of California - San Francisco Medical Centers San Francisco, CA

San Francisco, CA
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Mid-Career (2 - 15 years)
Masters Degree


Job Title

Child Life Specialist - Child Life Services (CHILD LIFE SPEC 1 or 2 EX)

Job ID


Job Code


Job Family

Clinical Professional


Mission Bay

Weekly Hours

40 ; 100%

Appointment Type



Child Life Svcs


8-hour Days

Full/Part Time


Union Information

This classification is represented by a union

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Our legacy of unsurpassed patient care and unceasing mission to integrate high-tech medical research with clinical operations has led to our prestigious standing as one of the top 10 hospitals in the nation according to U.S. News & World Report. As a premier health care institution dedicated to advancing health worldwide, UCSF Medical Center can also be the best place to advance and shape your career.

The medical center's employees are one of the most important reasons why we are recognized as one of the nation's best hospitals. To work at UCSF Medical Center is to be part of an institution that provides the highest caliber of care to patients; a nurturing, dynamic and team-oriented atmosphere in which to best use your skills and talents.

Department Description

UCSF Benioff Children s Hospital San Francisco is the only California state-designated children s medical center in San Francisco. The hospital is one of the leading children's hospitals in the nation, according to U.S. News & World Report. Its expertise covers virtually all pediatric conditions, including cancer, heart disease, neurological disorders, organ transplants and orthopedics as well as the care of critically ill newborns.

Job Summary

Classification of Child Life Specialist 1 or 2 will be determined based upon the qualifications of the selected candidate.

The Child Life Specialist promotes optimum growth and development of pediatric patients and their families by creating a therapeutic environment which minimizes psychological trauma and promotes mastery of health care experiences.

Provides opportunities for expression of feelings through individual and group therapeutic play. Plans interventions in conjunction with the interdisciplinary team. Provides developmentally appropriate education for children and adolescents prior to medical procedures with materials and language that are age appropriate. Coordinates programming and special events for pediatric patients and their families in Child Life programming spaces. Provides orientation and supervision for Child Life interns and volunteers. Works under the supervision of the Child Life coordinator; may also work under the programmatic direction of a CLS 3.

The flexibility to orient and work at all UCSF Medical Center locations is required.


Service Excellence

* Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center s values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency.

* Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards.

* Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices

* Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.

* Demonstrates an understanding of and adheres to safety and infection control policies and procedures.

* Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets.

Work Environment

* Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.

* Picks up and disposes of any litter found throughout entire facility.

* Posts flyers and posters in designated areas only; does not post on walls, doors or windows.

* Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.

* Protects the physical environment and equipment from damage and theft.

Required Qualifications

Child Life Specialist 1:

* Proof of eligibility for Child Life certification is required, certification preferred. Must be certified within 18 months of hire.

* Must complete CLS I competencies within 6 months of hire. These include:

* Environment of Care (Programming)

* Assessment - Child Development and Family Systems

* Age Specific Interventions

* Preparation for Medical Treatments and Procedures

* Procedural Support and Coping

* Therapeutic Play

Child Life Specialist 2:

* Minimum qualifications for application include a Masters degree in Education, Child Life, Child Development or a related field

* Child Life internship under the supervision of a certified Child Life Specialist (500 hours)

* Child Life Certification required

* Minimum of 2 years paid experience as a Child Life Specialist required

* Must complete CLS 2 competencies within 3 months of hire. These include all CLS I competencies plus:

* Student Internship Supervision

* End of Life Care

Administrative Responsibilities

* Participation on at least 2 multidisciplinary committees

* Primary supervisor for student interns at least 1 semester a year

* Present a minimum of 5 Inservices on child life related topics a year

* Conducts educational seminars/courses for child life interns

* Writes component of yearly annual report as discussed with coordinator

* Responsible for administrative area (this could include: donations, special visits, volunteers, pet therapy program, etc.)

* Community Education (local schools, universities, or institutions) at least 1 per year

* Continued professional education in Child Life or related areas (Child Life conferences, music therapy, art therapy, guided imagery, language, medical related topics, etc.) 6 hours of education per evaluation period

The flexibility to orient and work at all UCSF Medical Center locations is required

Preferred Qualifications

* NICU experience and/or training preferred

Child Life Specialist 1:

* One year of paid experience

* Child Life certification

* Master s degree in Education, Child Life, Child Development or a related field


* Current Child Life Specialist certification required for Child Life Specialist 2

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified