Claims Casualty Supervisor
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POST DATE 8/30/2016
END DATE 11/24/2016
JOB DESCRIPTIONCalabasas insurance company seeking Claims Casualty Supervisor to oversee the adjustment and administration of non-standard auto insurance claims within liability, property, or auto physical damage, and participates directly in the adjustment of complex or unusual claims. This Claims Supervisor is able to develop the best practice skills of claims representatives, will be accountable for the unit?s results, and must demonstrate technical claims competency.
? Supervises 3 to 6 claims adjusters and/or examiners
? Mentors, coaches, and trains personnel to achieve desired goals and position objectives
? Proactively assesses claims processes and develops strategies to maintain or improve performance
? Monitors and documents ongoing performance utilizing objective data and subjective observations, and measures individual and unit performance results
? Collaborates with employees individually and as a unit to promote accurate and ongoing performance feedback and promote career development
? Conducts daily diary reviews to evaluate claims representatives? performance
? Performs open and closed file evaluations
? Reviews closed files for accuracy, compliance, and subrogation potential
? Provides technical support for establishing appropriate reserves for new and ongoing claim investigations
? Monitors claims that meet a high exposure loss profile and /or files where the claims investigation has revealed indicators of potential fraud
? Assists in the identification and resolution of coverage issues, liability determination, and assessment of comparative negligence
? Maintains compliance with the Department of Insurance and Company procedures
? Partners with Human Resources Department to develop and administer performance improvement plans, when appropriate
? Recommends employees for promotion, salary adjustments, and termination as necessary
? Perform other duties as required by management
Must have High School Diploma or equivalent, College Degree preferred. Candidate should have a minimum of 5 years of Claims handling in non-standard personal lines liability, with 2 years of supervisory experience.
Multi-state claims handling experience. A working knowledge of Microsoft Word, Excel and PowerPoint. Excellent communication skills, both verbal and written. Requires strong organizational and analytical skills.
? Major Medical group health insurance plans available
? 401k/Profit Sharing plans
? Sick, Vacation and Holiday pay
We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.