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Claims Clerk III

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POST DATE 9/15/2016
END DATE 10/15/2016

Broadspire Dallas, TX

Dallas, TX
AJE Ref #
Job Classification
Full Time
Job Type
Company Ref #
Entry Level (0 - 2 years)
High School Diploma or GED


Position Summary:

Under general supervision, performs a variety of claim clerical support duties for the Service Center or Claim Office.


* Matches proper file and/or claim number on unidentified correspondence by use of the various Service Center or Claim Office data systems

* Searches files and/or work areas for missing or requested files

* Performs control operator functions for various equipment

* Periodically reviews and removes files for destruction or transfer to central storage; retrieves and/or re-files items from central storage facility and maintains accurate records of file activity

* Obtains copies of materials and/or operates photocopy equipment and assists in preparing materials for distribution

* Removes System form letters from printer and distributes to sender for signature before mailing

* Receives dock and messenger service deliveries and verifies accuracy of delivered material

* Prepares outgoing mail for shipment which includes the necessary attachments, wrapping, and sealing

* May assist in updating department manuals

* Performs a variety of clerical duties such as answering telephones, taking messages, and sorting and filing mail and correspondence

* Keeps supervisor informed verbally and in writing of activities and problems within assigned area of responsibility; refers matters beyond limits of authority and expertise to supervisor for direction

* Performs other related work as required or requested


* One year of experience as a Claims Clerk II, or the equivalent, demonstrating a basic knowledge of computer operations and of claim file systems and procedures.

* Education equivalent to graduation from high school or the equivalent in related work experience.

* Effective and diplomatic oral and written communication skills.

In addition to a competitive salary, Crawford offers you:

* Career advancement potential locally, nationally and internationally. Crawford & Company has more than 700 locations in 70 countries;

* On-going training opportunities through every stage of your career;

* Strong benefits package including matching 401k; health, dental, and life insurance; employee stock purchase plans; tuition reimbursement and so much more.

Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V

Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.