Claims Service Specialist 2nd Shift - Hudson, OH (Start Date 3/2

The Allstate Corporation is the nation?s largest publicly held personal lines insurer. A Fortune 100 company, with $156 billion in assets, Allstate sells 13 major lines of insurance, including auto, property, life and commercial. Allstate also offers retirement and investment products and banking services. Allstate is widely known through the ?You?re In Good Hands With AllstateR? slogan. Allstate was founded in 1931 and became a publicly traded company in 1993. � �
Voted one of the World's Leading Top 100 Companies by Forbes magazine
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Do you have a passion for helping others? Can you work independently? Manage your time efficiently? Are you looking to accelerate your career with a world-renowned company?
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Allstate Insurance Company has an exceptional career opportunity for a Claims Service Specialist in Hudson, Ohio.
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A vital role in helping to deliver a superior customer experience!
Our customers need us the most when they file a claim. As an Allstate Claims Service Specialist, you will play a vital role to ensure we deliver on our promise to help restore people?s lives after they?ve experienced a loss. Each day you will be responsible for managing a steady volume of new claims involving property losses such as theft, lightning and windstorm. Most importantly, you will work with our customers to guide them through the claims process in a caring and professional manner. You will handle every step from managing incoming calls and data entry, to negotiating and settling claims. Your success will be rewarded with our Total Rewards package which includes base pay, benefits, and opportunities for career advancement.
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Specific responsibilities include:
-A CPS spends 70%+ of their day on the phone with customers -Maintaining positive relationships with customers -Handle a steady volume of claims on a daily basis -Other administrative duties as assigned.
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This is your chance to use your compassion and intellect to help make a meaningful difference in people?s lives. It is highly stimulating work that will require you to assimilate data, evaluate facts and negotiate solutions to complex problems. Every day presents different learning and growth opportunities. In the process, you will gain a broad range of professional skills that will be equally applicable and highly valuable no matter where your career takes you.

Start your career in a stable industry that offers nationwide opportunities for advancement. Becoming an Allstate Claims Service Specialist is just the beginning!

Hear what current employees have to say about working at Allstate: www.allstate.com/Allstate/content/refresh-videos/HR/Allstate_General_Hiring.wmv

Compensation and other important information:
-Starting salary: $12.60 hourly (paid bi-weekly). A 10% shift differential pay will be added to the starting salary for this 2nd shift position. -Excellent benefits starting on your first day of employment, including 401K, health, dental, vision and life insurance. -First 3 weeks will include training classes from 12:00 pm to 8:30 pm. -Complete training runs for 5 weeks and is mandatory. No time off will be permitted during this period. Position will require working rotating Saturdays and holiday shifts as necessary. -Permanent shift will run from 2:30 pm to 11:00 pm, beginning April 16, 2012.

Requirements:
Ideal qualifications include:
� -Excellent customer service skills and a passion to help others -Excellent listening and interpersonal skills -Strong written and verbal communication skills -Minimum 3 years customer service experience -Excellent time management and multi-tasking skills -Ability to accurately type 40+ wpm, use of computer systems -Bachelors degree is preferred-High School diploma/GED is required
-Bilingual candidates are encouraged to apply Join our award-winning team!
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