August 10, 2016

Client Development Executive

NetSmart Technologies - Philadelphia, PA

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  • Company
    NetSmart Technologies NetSmart Technologies
  • Location
    Philadelphia, PA
  • Job Type
  • Job Classification
    Full Time
  • Experience
    Mid-Career (2 - 15 years)
  • Education
    Bachelors Degree
  • Company Ref #
  • AJE Ref #
  • Number of Positions

Job Description

Position Summary:

* Responsible for the initial evaluation of a prospective or current customer s needs and wants

* Build strong customer rapport and relationships with the customer base through frequent customer visits and calls

* Monitor and respond to customer communications as they reflect in a positive fashion, or in areas of opportunity.

* Lead the solution planning and development process

* This position can be remote in the Northeast

Major Responsibilities:

* Qualify leads from executive calling program as well as proactive target-based prospects.

* Generate new business by prospecting for new customers in person and via the telephone.

* Understand clients business needs and suggest appropriate solutions to match those needs

* Retain all existing accounts through regular direct contact with all current and prospective customers

* Manage and maintain a database of current clients

* Work with technical and marketing support staff to qualify and complete RFPs

* Handle multiple functions and priorities with high level of effectiveness

* Engage in proactive customer initiatives to provide accounts with proper level of service and support


* Must be able to demonstrate high level of achievement of at least 5 years of sales experience with technology related products or services in the medical services provider marketplace, with emphasis on behavioral health, public health and other human service settings.

* Over Quota achievement is the minimum requirement.

* Strong interpersonal skills

* Self-Starter

* Strong communication and presentation skills

* Excellent contract and proposal development skills

* Travel as needed (up to 60% of the time)

* PC Literacy and knowledge of standard office products and sales tools


* IT or technology background in school or business


* EMR/EHR background

Education Requirements:

* Minimum of a 4 year college degree or equivalent work experience

It all begins with a Spark! At Netsmart we look for exceptional professionals who enjoy being part of a fast-paced and innovative environment. We value individual contributions in a team setting and offer a progressive set of support tools and training. We are proud to offer an excellent compensation package, which includes a complete suite of benefits for full-time employees.

Other benefits include:

* Medical, Dental and Vision Insurance available Day 1

* Life Insurance

* Short/Long Term Disability

* 401(k) Plan/EAP

Netsmart is committed to helping health and human services providers deliver effective, recovery-based care.

To learn about our culture, industry and job opportunities visit our career site , Facebook or Twitter account.

Ignite your career today!