Client Relationship Coordinator -
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POST DATE 9/15/2016
END DATE 10/30/2016
JOB DESCRIPTIONThis Client Relationship Coordinator Position Features:
Are you looking for a career in the fastest growing market? Are you interested in moving up in a company as you learn more skills? Starting a new division with in the company!
Responsible for responding to inquiries and complaints on more complex products/services and/or from premier customers. Duties may include: resolving complex inquiries and complaints from internal and external customers and upon escalation; processing complex transactions on-line; performing extensive research to resolve the complex customer problems; providing guidance and assistance to less experienced representatives either on the spot and/or via telephone; providing training on policies and procedures, new or enhanced services and/or procedural changes. May also cross-sell or refer products, review data and report trends to management, and project work.: 2+ years customer service experience
We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.