Client Service Associate

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POST DATE 9/15/2016
END DATE 10/30/2016

AppleOne Glen Allen, VA

Company
AppleOne
Job Classification
Full Time
Company Ref #
23175461.1207
AJE Ref #
576184278
Location
Glen Allen, VA
Job Type
Regular
Required Licenses/Certifications
df-aj

JOB DESCRIPTION

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CLIENT SERVICE REP We are seeking motivated individuals who are ready to perform to 110% by providing exceptional customer service, displaying total professionalism and being a team-player. The key component of this role is to provide customer service duties by effectively responding to incoming phone calls. In a high volume environment. The incumbent will: -update account information in administrative and work flow systems -effectively and efficiently communicate with customers by adhering to the established call center protocol -build positive relationships with operations team members -remain current on changes and/or updates in regards to product offerings -Adhere to schedules

JOB REQUIREMENTS Strong PC/Technological skills Solid understanding of Windows based programs and mainframe experience Strong Communication Skills, both verbal and written Demonstrated ability and willingness to learn, strong attention to detail, positive attitude and ability to be flexible and embrace change Desire and ability to work in a team environment with demonstrated decision making skills -Proven service aptitude This position requires the incumbent to work a varied schedule with several shifts available. Experience in health care field a plus! High School Diploma or GED required and verified Full benefits offered after 60 days! Excellent opportunity to get your foot in the door of one of the areas most respected employers We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.