Client Service Executive -
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POST DATE 8/14/2016
END DATE 10/18/2016
JOB DESCRIPTIONThis Client Service Executive
Accountable for delivering Client Service excellence globally; effectively managing any risks and issues
Possess sense of urgency and ability to meet deliverables on tight
Interact closely with other global units including international service teams, Sales, Product Management and other elements of Client
Management to ensure seamless client experience
Initiating and managing Global Referrals using internal bank systems
for key banking products including Payments and Cash Management, Trade and Receivable Finance, and Foreign Exchange on behalf of Relationship Managers
Compile, submit and follow up on internal information requests required to establish and maintain accounts including KYC
Develop relationship with clients to obtain information required to
ensure completion of Documentation and KYC requirements
Optimize client experience by addressing Treasurer or AT service
Ensure compliance, operational risk controls in accordance with regulatory standards and policies
Track record in a client focused environment
We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.
Experience of working in a team environment
Experience in the Commercial Banking environment
Strong verbal and written communication skills
Good interpersonal skills