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Clinical Lung Transplant Manager - Lung Acquisition (NURSE ADMIN 2 EX) 9/2/2016

University of California - San Francisco Medical Centers San Francisco, CA

Company
University of California - San Francisco Medical Centers
Job Classification
Full Time
Company Ref #
11626
AJE Ref #
576076376
Location
San Francisco, CA
Experience
Entry Level (0 - 2 years)
Job Type
Regular
Education
Bachelors Degree

JOB DESCRIPTION

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Job Title

Clinical Lung Transplant Manager - Lung Acquisition (NURSE ADMIN 2 EX)

Job ID

11626

Job Code

7918

Job Family

Management

Location

Parnassus

Weekly Hours

40 ; 100%

Appointment Type

Career

Department

Lung Acquisition

Shift

8-hour Days

Full/Part Time

Full-Time

Union Information

This classification is not represented by a union

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Our legacy of unsurpassed patient care and unceasing mission to integrate high-tech medical research with clinical operations has led to our prestigious standing as one of the top 10 hospitals in the nation according to U.S. News & World Report. As a premier health care institution dedicated to advancing health worldwide, UCSF Medical Center can also be the best place to advance and shape your career.

The medical center's employees are one of the most important reasons why we are recognized as one of the nation's best hospitals. To work at UCSF Medical Center is to be part of an institution that provides the highest caliber of care to patients; a nurturing, dynamic and team-oriented atmosphere in which to best use your skills and talents.

Department Description

Lung transplant is the most advanced treatment for patients with severe diseases of the lung, such as emphysema, cystic fibrosis, pulmonary fibrosis and pulmonary hypertension, to name a few. U.S. News & World Report named UCSF Medical Center's Lung Transplant Program a specialized center of excellence for treating cystic fibrosis and pulmonary hypertension.

Our lung transplant program has performed more than 340 transplants, mostly bi-lateral, since the program began in 1991. The transplant program has established a reputation for accepting and transplanting challenging, complex patients. Despite this, the survival rate for patients receiving lung transplants at UCSF is higher than the national average, according to data compiled by the Scientific Registry of Transplant Recipients.

Job Summary

In collaboration with the Assistant Director of Clinical Operations, Medical Director and Surgical Director, and guided by the UCSF Medical Center policies and procedures, the Clinical Manager is responsible for the overall day-to-day business operations associated with the clinical operations, human resources, quality outcomes and regulatory compliance of the Lung Transplant Program which cares for patients in the evaluation, listing and post transplant phases. The Manager has primary responsibility for the supervision of the supervisor and clinical staff which includes support of the transplant pulmonologists and CT surgeons.

Working closely with the Medical & Surgical Directors and Assistant Director of Clinical Operations, the Manager ensures standards of care are high quality, cost effective delivery of care and spearheads innovative projects for program improvements. This position will be responsible for compliance with all standards and requirements mandated by TJC/Title 22/NCQA and CMS. An in-depth knowledge of UCSF Medical Center Policies and Procedures will be essential. The Manager must have the ability to perform and prioritize comprehensive and complex multiple tasks and work well with staff, patients and providers. A high degree of independence, initiative, assertiveness, and diplomacy are necessary in dealing with faculty, staff and patient in a complex environment.

This role will require a high level of proficiency in APEX (EPIC), TITUS (TeleResults) and various databases and ensure processes are streamlined between the applications.

The flexibility to orient and work at all UCSF Medical Center locations is required.

Required Qualifications

* Minimum three years of clinical transplant experience or equivalent combination of education and experience

* Active Registered Nurse licensure in the State of California

* Active American Heart Association CPR certification

* Bachelor s Degree in Nursing (BSN)

* Demonstrated organizational and communication skills

* Knowledge of the UNOS, CMS,, TJC and other local state and federal regulations

* Knowledge of organ procurement issues and how to optimize relationships with OPO staff

* The flexibility to orient and work at all UCSF Medical Center locations is required

Preferred Qualifications

* Master s degree

* Management or supervisory experience

* Experience as a Lung Transplant Coordinator

Licensure/Certification

* Active Registered Nurse licensure in the State of California

* Active American Heart Association CPR certification

Living Pride Standards

Service Excellence

* Demonstrates service excellence by following the Everyday PRIDE Guide with the UCSF Medical Center standards and expectations for communication and behavior. These standards and expectations convey specific behavior associated with the Medical Center s values: Professionalism, Respect, Integrity, Diversity and Excellence, and provide guidance on how we communicate with patients, visitors, faculty, staff, and students, virtually everyone, every day and with every encounter. These standards include, but are not limited to: personal appearance, acknowledging and greeting all patients and families, introductions using AIDET, managing up, service recovery, managing delays and expectations, phone standards, electronic communication, team work, cultural sensitivity and competency.

* Uses effective communication skills with patients and staff; demonstrates proper telephone techniques and etiquette; acts as an escort to any patient or family member needing directions; shows sensitivity to differences of culture; demonstrates a positive and supportive manner in which patients / families/ colleagues perceive interactions as positive and supportive. Exhibits team work skills to positively acknowledge and recognize other colleagues, and uses personal experiences to model and teach Living PRIDE standards.

* Exhibits tact and professionalism in difficult situations according to PRIDE Values and Practices

* Demonstrates an understanding of and adheres to privacy, confidentiality, and security policies and procedures related to Protected Health Information (PHI) or other sensitive and personal information.

* Demonstrates an understanding of and adheres to safety and infection control policies and procedures.

* Assumes accountability for improving quality metrics associated with department/unit and meeting organizational/departmental targets.

Work Environment

* Keeps working areas neat, orderly and clutter-free, including the hallways. Adheres to cleaning processes and puts things back where they belong. Removes and reports broken equipment and furniture.

* Picks up and disposes of any litter found throughout entire facility.

* Posts flyers and posters in designated areas only; does not post on walls, doors or windows.

* Knows where the Environment of Care Manual is kept in department; corrects or reports unsafe conditions to the appropriate departments.

* Protects the physical environment and equipment from damage and theft.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Further information about the University of California, San Francisco, is available at diversity.ucsf.edu. UCSF seeks candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence, and the communities we serve.